Questions you may have concerning things YOU would have to do
1. How do I advertise my property on RentAccomSpain.com?
2. How do I add photos to my advert?
3. How do I pay for my subscription?
4. How do I edit or make changes to my advert?
5. How will I receive enquiries?
6. Can I advertise my property / business which is not based in Spain on RentAccomSpain.com ?
7. Can I create a shortlist of properties I’m interested in?
Questions you may have concerning things WE would have to do
1. When will my advert be live?
2. Could you change the layout of my Homepage?
3. How do you organise the listings you have?
4. Could you receive and organize enquiries for me?
5. Could you arrange flights / transfers / car hire etc?
6. Would you write my advert for me?
Questions concerning things YOU would have to do
1. How do I advertise my property / business on RentAccomSpain.com?
How do I register?
It's easy to register, just click here, complete the registration form and you can begin creating your advert.
How do I Login?
You can login to your advert at any time once it has been activated. Once logged in you can use the account area to edit your advert.
How do I create my advert?
To create an advert that can be displayed on RentAccomSpain.com you must be a registered user. Once registered and logged in, you can create your advert. Complete the details form for your property then pay your LOW - PRICED annual subscription and get it listed live on the site.
2. How do I add photos to my advert?
Including photos in your advert?
Included in your advertising costs are SEVEN photos. Just login to your account and click the ‘Upload photo’ button next to the advert you want to upload a
photo to, then follow the instructions on the next screen.
Can I use any photo?
Any photo can be used in your advertisement as long as it complies with our terms and conditions, i.e. for holiday homes it must be a
photo of your actual property (not an artist's impression or a nicer looking one next door, etc), it must be as up-to-date as possible
(i.e. as true a reflection of the property at the time of advertising as it's possible to be).
How do I change the photo displayed on the search results?
Just login to your account area and change the order of your photos in the list. The first photo in the list is always the one that is
displayed as a thumbnail in the search results.
3. How do I pay for my subscription?
How much will it cost to advertise my property?
The cost to advertise ONE Holiday Home or Business is just £25. This entitles you to list ONE property/service on the site for ONE YEAR
from the date of activation. More than one can be advertised but each must be a separate advertisement with the appropriate advertising
fee being paid.
How can I pay my subscription?
You can pay your subscription very easily online via PayPal. This is a secure site, which will allow you to send payment directly from
your PayPal account if you have one, or via Switch, Maestro, Amex, and Credit Card etc if you don't. Just click the 'Pay Now' link and
this will take you directly to the PayPal secure site with the payment details filled in for you.
Can I send my payment by post?
Yes, you can always send your payment by post if you prefer. Using this method will just take a little longer for your advertisement
to become activated, as we have to wait until your cheque has been processed by the banking system. Just email us to let us know your intentions and post
your cheque. Please don’t forget to include your property details. Cheques should be made payable to RentAccomSpain.com Ltd. We will automatically activate your
advertisement once the cheque has been processed.
Will you send me a receipt?
You will receive an email confirmation of payment from PayPal if you use the online method of payment. Alternatively, if you post your
payment to us, then once the payment has been processed and your advertisement is activated, you will receive an email confirmation of
payment from us. Unfortunately we cannot send VAT receipts at this time.
4. How do I edit or make changes to my advert?
How can I change my price details year on year?
Once your advert is activated you can login to your account area at any time and change any aspect of it.
Can I include special offers?
You can easily do this by just including it in your description.
Would I be able to list more than one property/service in my advert?
Your subscription entitles you to list ONE property or business for ONE year. You can list more than one if you wish, but you must pay the
annual subscription for each. In other words, if you own an apartment block with four apartments in it, you can list all four properties by
making four advertisements and paying the subscription fee for each.
How long do changes I make to my advert take to appear?
Once you have made any changes to your advertisement they will become live
on the website almost immediately. We receive notification of any
changes which are made and reserve the right to make any
slight modifications as necessary to ensure our terms and conditions are complied with. Click here to view our full Ts & Cs.
5. How will I receive enquiries?
What happens if someone is interested in my Holiday Home or Business?
If a visitor to the RentAccomSpain.com website likes the look of your advert, they are able to contact you by clicking on a
button within your advert. You will then receive an email from them asking for more details. You should then respond to the
enquirer as soon as possible.
Will all my enquiries be genuine?
Unfortunately, there are some unscrupulous people in the real world and we cannot guarantee that all the enquiries you receive
will be genuine. We strongly encourage you to communicate fully with potential clients and to use a modicum of common sense
when disclosing personal information.
What will happen if I lose the details of my enquirer?
Each of your enquiries will be notified to you via an email. We also receive a copy, which we archive for you just in case
you inadvertently delete your copy.
6. Can I advertise my property / business which is not based in Spain on RentAccomSpain.com ?
Unfortunately, the site is solely an advertising medium for properties and businesses which are based in Spain.
7. Can I create a shortlist of properties I’m interested in?
How do I create a shortlist?
To create a shortlist you must be a registered user. It's easy and FREE to register, just click here, complete the simple registration form, then login and you
can begin creating your shortlist.
How do I remove properties form my shortlist?
At the bottom of each property you have added to your shortlist you will find a link entitled ‘Remove this advert from shortlist’. Click this link and that
individual property will be removed from your shortlist.
How can I clear my shortlisted properties and start again?
At the top of the list of adverts in your shortlist you will find a link entitled ‘clear shortlist’. Click this link and ALL of the properties in your shortlist
will be removed. There is no way to restore your shortlist without going back and adding all the properties again individually, so take care when clicking this
link and be sure you want to remove ALL of the properties from your shortlist.
Can I share my holiday home shortlist with my friends?
Yes, easily. Once you have created a shortlist of rental properties you are interested in, just click the ‘email shortlist’ link on your account page.
Questions concerning things WE would have to do
1. When will my advert be live?
How long does it take for my advert to be listed on the RentAccomSpain.com site?
Once you create your advertisement, and pay your subscription, it will be submitted for inclusion on the RentAccomSpain.com
website.
We will then check the advert for consistency, spelling errors and content before making it
live. This process normally takes up to 2-3 days depending upon the number of advert activation requests we receive that day. We reserve the right to do
this checking process and make any slight modifications as necessary to ensure our terms and conditions are complied with.
Click here to view our full Ts & Cs.
What could hold up my advert going live?
Not much could hold up the process, but a few things that could are: a) sending the subscription fee by post, b) cheques
bouncing, c) major changes requiring to be made to ensure terms and conditions complicity, d) any suspicion of fraudulent
activities.
How long will my advert be live for?
The subscription fee you pay entitles you to list ONE property or business on the site for ONE YEAR from the date of
activation.
What if I notice that my advert is wrong once it's gone live?
Don't worry. You can make changes to your advert at any time once it's been activated. Just login to your account area using
the username and password you created when you registered and make any necessary changes.
Once you have made any changes to your advertisement they will become live
on the website almost immediately. We receive notification of any changes
which are made and reserve the right to make any slight modifications as necessary to ensure our terms and conditions are complied with.
Click here to view our full Ts & Cs.
2. Could you change the layout of my Homepage?
Are there other design layouts for my advert?
We want the layout of the site to be consistent so that our visitors get used to the look and feel it. Consequently, the
advert layout for each of our advertisers is kept the same. The only exception is that some adverts may have more photos
included in them that others.
Would you change my advert for me?
The only way we can and will change any of your advert content is if, when checking before activation, we feel that it does
not meet with our terms and conditions, i.e. offensive, menacing, abusive, defamatory, or in breach of copyright, confidence,
privacy or any other rights. Click here to view our full Ts & Cs.
Could you change the advert template to include different colours?
As we feel that the look of the site is important to the overall experience our visitors have, we do not have different
templates or colours for different adverts as this could lead to a confusing myriad of patterns. Certain aspects of each
advert such as special offers are, however, highlighted to make them stand out and be more eye catching.
Can I change where my pictures appear within the advertisement?
The advert layout for each of our advertisers is kept the same to be in keeping with our policy of consistency. Your pictures
however, can be placed in whatever order within the picture area you wish. Just remember, that the picture you place in
position 1 is the picture that will be shown as a thumbnail in the search listings.
3. How do you organise the listings you have?
How do people find my advert in their searches?
Your advert will always be shown when visitors search for any of the criteria you list within your advert, i.e. if a visitor
searches for a house in Valencia region and yours is in that region / province then it will be displayed.
Is there any way of ensuring my advert is given a higher search priority?
We believe that all our advertisers should have an equal opportunity for their Holiday Home or Business to be displayed in
the search listings. Therefore, the only way each advert moves towards the top (or first) in its listing table is by the fact
that it has been listed for longer than some others as the oldest ones are displayed first.
How do I use Search Feature?
The Search Feature is easy to use and will list the properties or businesses you are looking for in an easy to read format.
There are two separate sections to the Search Feature, the Map and the Drop Down Boxes. Just click on a map region or select
the options you need from the drop down lists.
4. Could you receive and organize enquiries for me?
Could you receive enquiries on my behalf?
One of the prime philosophies of RentAccomSpain.com is that all our advertisers are in control of their own advertisements.
We also encourage our advertisers to communicate as much as possible with their prospective clients and with this in mind we
feel it is not in your best interest for us to receive enquiries on your behalf. The personal feel is far more advantageous
to prospective clients than dealing with a third party such as us.
Could you take bookings for me?
Unfortunately, as we are not a travel agent and merely consider ourselves to be a venue where advertisers can list their
Holiday Homes or Businesses, we cannot take bookings on your behalf.
Could you arrange for my enquiries to be answered?
We would actively encourage all our advertisers to communicate at every opportunity with their prospective clients. Answers
to enquiries directly from the owner or proprietor are much more meaningful than from any third party and as such we don't
answer enquiries for you. Also, consider this - who knows more about your Holiday Home or Business than you?
Would you filter out bogus enquiries for me?
Unfortunately we do not get involved in the transaction process and there is no way for us to vet enquiries prior to them
reaching you. We strongly encourage you to communicate fully with potential clients and to use a modicum of common sense
when disclosing personal information.
5. Could you arrange flights / transfers / car hire etc?
Could you arrange flights for my clients?
Unfortunately, as we are not a travel agent, we cannot arrange any flights.
Where could I find travel information for my clients?
During the creation of your advertisement you can include travel information to give your potential renters some at-a-glance
details regarding items like where the nearest airports, motorway junctions, etc are. Travel information of this sort is
easily found at tourist information offices in the areas surrounding your Holiday Home/Business or via internet search engines.
What other services do you offer?
Our primary focus at this moment in time is to offer a medium for Holiday Home and Business owners to advertise their
properties for rent / services on the RentAccomSpain.com website and as such, these are the only services we offer.
6. Would you write my advert for me?
If I paid more, would you write my advert for me?
We don't offer any sort of advert writing service at this moment in time, regardless of the fee paid. We feel that to keep
that personal touch, it would be more appropriate for you to write your own advert, otherwise there is the danger that if
we wrote them, they would all end up looking very similar to each other.
Do you offer assistance in advert writing?
Our advert writing assistance is limited to the checking of adverts submitted for activation. This is not a service we offer
as such but is merely us checking that the advert is written in such a way in order to comply with our Ts & Cs.
Would you format / check my advert?
We automatically check each advert submitted for activation to ensure it complies with our Ts & Cs. We do not alter the
formatting of it, merely any offending wording.
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